AI & Automation

Multilingual Chatbots FR, NL & EN

One chatbot that speaks to your customers in their language, on every channel. Instant auto-detection, CRM integration and 60% fewer support tickets from day one.

5,0·12 langues supportées·Live en 24h
Solentia
0
Languages supported
FR, NL, EN and 9 more
Solentia
0%
Detection accuracy
Language identified instantly
auto-détection98%
Solentia
0%
Tickets avoided
AI automatic resolution
Solentia
0h
Live deployment
Configuration + integrations
1
2
3
4
Our approach

A chatbot that truly understands your customers.

No more rigid decision trees and dropdown menus. Our chatbots understand natural language in FR, NL and EN - and auto-detect the language in 200ms. Customer starts in French then switches to Dutch mid-conversation? The bot follows instantly.

Every conversation is synced into your CRM (HubSpot, Zendesk, Salesforce) in real time. Leads qualified, tickets created, scores assigned - all automatically, without human intervention for 60% of cases.

Chatbot multilingue Solentia sur web et WhatsApp
Chatbots multilingues
12 langues · 60% tickets évités · Live 24h
Our solutions

Multilingual chatbots on every channel.

Multilingual web chatbot

Smart widget integrated into your site. FR/NL/EN auto-switch in 200ms. Custom design and knowledge base built from your content.

Multilingual Voice AI

Voice agent with natural recognition in FR, NL and EN. Integrated into your phone system and CRM.

WhatsApp Business Bot

WhatsApp chatbot that replies in Dutch, French or English depending on the customer. Meta-approved templates, Zendesk sync.

CRM Integration

Every conversation creates or enriches a contact in HubSpot, Zendesk or Salesforce. Language detected, score calculated, ticket opened.

Internal Teams/Slack Bot

Multilingual HR or IT assistant in your collaboration tools. Replies to FR and NL colleagues without confusion.

Analytics & reporting

Real-time dashboard: NLP sentiment, top questions, CSAT, languages, channels. Automatic weekly report.

Dashboard

Monitor all your conversations in real time.

A unified dashboard to track multilingual conversations, channel performance and avoided tickets. Real-time data, accessible from any device.

  • Real-time language breakdown
  • Status: Resolved / Qualified / Escalated
  • Instant CRM sync on every lead
  • Tickets avoided by channel and language
  • Automatic weekly report sent by email
app.solentia.be/chatbot/analytics
🟢 Live · 4 langues
Langues · 24h
🇫🇷 FR45%
🇳🇱 NL32%
🇬🇧 EN18%
🇩🇪 DE5%
Canaux
Web widget58%
WhatsApp28%
Slack14%
60%
tickets évités
Conversations récentes
4 langues · Auto-switch activé
↑ 60% tickets évités
🇫🇷
Marie D.Web
Je cherche un forfait mensuel
Résolu
31s
🇳🇱
Tim V.WhatsApp
Hoe annuleer ik mijn abonnement?
Résolu
19s
🇬🇧
James K.Web
Can I upgrade my plan?
Qualifié
44s
🇩🇪
Anna S.Slack
Wie kann ich bezahlen?
Escaladé
2min
1 082
Résolus auto
649
Tickets évités
94
Leads CRM
Our method

Live in 24h - for real.

1
Day 1 - morning

Brief & architecture

We scope your use cases, target languages, channels and CRM. Architecture decided, integrations listed, access configured.

  • Validated use cases
  • Chatbot architecture
  • CRM access
2
Day 1 - afternoon

Knowledge base

We import your documents (FAQ, pricing, T&Cs, blog) and train the bot on your content. Tests on 100+ real questions.

  • FAQ imported
  • Precision tests
  • Calibrated answers
3
Day 1 - evening

Integrations & channels

Connection to your CRM, chosen channels (web, WhatsApp, Slack) and end-to-end integration tests.

  • CRM connected
  • Active channels
  • End-to-end tests
4
Day 2+

Live & optimisation

Production deployment with active monitoring. Continuous optimisation over 30 days based on real conversations.

  • Chatbot live
  • Active dashboard
  • D+7 report
FAQ

Everything you need to know before launching.

Tout ce que vous voulez savoir avant de lancer votre chatbot multilingue.

CB
ML
NL
Équipe Chatbots
Chatbot Engineer, ML, NLP Specialist
Le bot parle vraiment toutes les langues ?
Oui, auto-détection instantanée. FR/NL/EN natifs, +9 langues supplémentaires.
Peut-on brancher notre CRM ?
HubSpot, Zendesk, Salesforce, Intercom : synchronisation en temps réel.
Combien de temps pour être live ?
24h de configuration. 72h avec intégrations CRM et canaux voix.
  • Yes, FR and NL natively, plus EN. Auto-detection works in 200ms. If a customer starts in French and switches to Dutch mid-conversation, the bot follows without interruption.

  • A human chat widget costs staff. Our AI chatbot understands natural language, consults your knowledge base in real time, qualifies leads and creates tickets automatically. 60% of conversations are resolved without human intervention.

  • HubSpot, Zendesk, Salesforce, Intercom, Freshdesk - all major platforms via API. We configure the sync: contact created/enriched, ticket opened, language detected, score calculated.

  • Website (widget), WhatsApp Business, Slack, Teams, SMS, and any platform with a webhook API. One bot, multiple channels, unified knowledge base.

  • 24h for a web chatbot with a knowledge base. 72h with all CRM, voice and multi-channel integrations. We deliver fast because we have a proven methodology.

  • The bot escalates to a human with the full conversation context. You define the rules: confidence level, question types, hours. The bot never gives an approximate answer - it prefers to escalate rather than make something up.

Multilingual chatbots

Your multilingual chatbot live in 24h.

Free brief today, prototype tomorrow. We configure, integrate your CRM and deploy on all your channels with no IT effort on your side.