87% of tickets resolved without humans.
We deploy custom Claude agents that respond to your customers, qualify your leads and manage your FAQ - 24/7, in French, Dutch and English.
A good AI agent resolves 87% of tickets without a human.
Most chatbots are disguised decision trees. We deliver real Claude agents: they understand intent, query your knowledge base in real time, escalate intelligently to a human when needed, and learn from every conversation.
Customer support, lead qualification, multilingual FAQ, product onboarding: each agent is trained on your content, connected to your CRM and deployed on your channels in less than a week.
From idea to live agent in 3 days.
Automated customer support
Instant 24/7 response on your channels. Intelligent escalation to a human with full conversation context.
Lead qualification
The agent collects needs, scores prospects and sends them directly to your CRM.
Multilingual FAQ
Knowledge base connected to your docs. Accurate answers in FR, NL, EN. 94%+ accuracy.
Product onboarding
Guides your new users step by step. Reduces churn from the first 30 days.
Data collection
Conversational forms. Automatic CRM enrichment. Lead score calculated in real time.
Internal agent
Assistant for your teams: search internal docs, HR procedures, product guides.
A dashboard like this to monitor your agent.
Real-time conversations, resolution rate, average response time, customer satisfaction: everything is visible and measurable from day one.
- Real-time conversations with status (resolved / escalated / qualified)
- Agent metrics: resolution, response time, satisfaction
- Complete history of every conversation
- Alerts on escalations and anomalies
- Automatic CRM export of qualified leads
- Continuous improvement of the knowledge base
From your brief to your live agent.
Brief & knowledge base
We map your use cases, collect your documents (FAQ, docs, CRM) and define the agent's scope.
- Validated use cases
- Knowledge base
- Channels identified
Training & prompt
We build the system prompt, train it on your data and test accuracy on 200+ real scenarios.
- System prompt
- Accuracy tests
- Escalation calibration
Integrations & channels
Connection to your channels (Slack, WhatsApp, web, email) and your CRM. Webhooks configured.
- Channels connected
- CRM synced
- Webhooks active
Live & monitoring
Production deployment, monitoring dashboard set up. Continuous optimisation over 30 days.
- Agent in production
- Dashboard active
- Optimisation plan
Everything you want to know about Claude agents.
Tout ce que vous voulez savoir avant de déployer votre agent Claude avec nous.
A classic chatbot follows a predefined decision tree: if question A → answer B. A Claude agent understands natural intent, queries your knowledge base in real time, handles ambiguity and escalates intelligently. It can handle questions that were never anticipated.
We train it on your existing documents: FAQ, product documentation, pricing, blog, support emails. We also connect your CRM so it can access customer information in real time. The richer the base, the higher the accuracy.
The agent automatically escalates to a human with the full conversation context. You define the escalation rules: minimum confidence level, question types, off-peak hours. The agent never gives an approximate answer - it prefers to acknowledge its uncertainty.
Slack, WhatsApp Business, Intercom, Zendesk, your website (widget), email, and any platform exposing a webhook API. We can also integrate it directly into your application via our REST API.
Yes. Claude is natively multilingual. We systematically deploy in FR, NL and EN for our Belgian clients. The agent automatically detects the user's language and responds in the same language, without additional configuration.
We track in real time: automatic resolution rate, average response time, satisfaction score (CSAT), escalation rate, and answer accuracy. Every week, we send you a report with the 10 most frequent questions and improvement opportunities.
Your Claude agent live in 3 days.
Free brief, prototype in 24h, deployment in 3 days. We train the agent on your data and connect it to your channels without any IT work on your side.
Our complementary expertise